Tramcat

Privacy Policy

This privacy policy describes how Tramcat LLC (“we,” “our,” or “us”) handles information in connection with our mobile applications and website. This policy applies to all apps created by Tramcat LLC that have been distributed to the Apple App Store and Google Play. The apps covered by this policy are:

  • Custom Kids Timer

This policy describes our data practices. By using our apps or website, you acknowledge that you have read and understood this policy.

Data Collection

Tramcat LLC does not intentionally collect, store, or transmit personal information or user data from its applications beyond what is necessary for in-app purchase functionality (described below). Our apps operate primarily on your device.

What This Means

  • No Personal Information Through Apps: Tramcat LLC does not collect names, email addresses, phone numbers, or any other personally identifiable information through our applications (except as described in the Support Communications section below).
  • No Usage Data: Tramcat LLC does not collect any usage data from within its applications or on this website.
  • No Device Information: Tramcat LLC does not collect device identifiers, IP addresses, or any device-specific information beyond what is necessary for in-app purchase processing.
  • No Analytics or Advertising: Tramcat LLC apps do not integrate with third-party analytics or advertising services.

Website Information

This website does not use cookies, analytics, or tracking technologies. We do not actively collect any information about visitors to this website, including IP addresses, browsing history, or device information.

Third-Party Hosting Provider:

  • This website is hosted by a third-party hosting service provider necessary for website operation.
  • As part of normal hosting operations, the hosting provider may have access to server logs that contain IP addresses and other technical information necessary for website operation and security.
  • We do not access, use, or analyze these server logs, and we do not receive this information from the hosting provider.
  • The hosting provider’s handling of data is governed by their own privacy policy and terms of service.

In-App Purchases

Some of our apps, including Custom Kids Timer, offer in-app purchases (such as premium features) through the Apple App Store and Google Play Store. To process these purchases, we use RevenueCat, a third-party service that manages in-app purchase transactions and purchase validation. For more information about how RevenueCat handles data, please refer to their Privacy Policy.

Local Data

Any data created or stored by the apps (such as user preferences or saved content) remains on your device and is not transmitted or shared, except for purchase validation information described above. You are responsible for maintaining backups of any data stored locally in the apps.

Support Communications

If you contact us for support via email, we may receive and process information you provide in your communication, such as your email address, name, and any details about your inquiry or technical issues.

Use of Support Information:

  • Support communications are used solely for the purpose of responding to and resolving your support request.
  • We do not use information from support communications for marketing, advertising, or any other purpose beyond addressing your specific inquiry.
  • We do not share, sell, or disclose information from support communications to third parties, except as may be required by law or to protect our legal rights.

Third-Party Email Provider:

  • Support emails are processed through a third-party email service provider necessary for email delivery and management.
  • This provider may have access to support communications as part of their service operations.
  • The email provider’s handling of data is governed by their own privacy policy and terms of service.

Data Retention:

  • We retain support communications only as long as necessary to fulfill the support request and maintain records for legitimate business purposes.
  • You may request deletion of your support communications at any time by contacting us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to request access to any personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your information

To exercise these rights, please contact us using the information provided in the Contact section below.

Security

We implement reasonable security measures to protect information provided through support communications. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our apps, including Custom Kids Timer, may be used by children. We do not knowingly collect personal information from children under 13 years of age through our apps. If you are a parent or guardian and believe your child has provided us with personal information through our apps, please contact us immediately so we can delete such information.

If you contact us for support, we may receive information from you or your child. We use this information solely to provide support and do not use it for any other purpose.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our apps or website after any changes constitutes acceptance of the updated policy.

This policy is effective as of January 6, 2025.

Contact

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Email: support@tramcat.com

Company: Tramcat LLC